Clinical Quality Management Program

Quality Management Program Mission

To ensure access to comprehensive, high-quality care and support services for people living with HIV/AIDS, services are provided by Miracle of Love Inc:

  • Ensuring adherence to clinical guidelines and Standards of Care;
  • Maximizing collaboration and coordination of service providers to enhance access;
  • Promoting partnerships of clients and providers that are respectful and promote client self-determination;
  • Providing services that are appropriate and focused on individual client need; and
  • Maximizing the efficient use of resources to provide cost-effective services.

The Quality Management Program at Miracle of Love (MOL) is based on HRSA Quality Technical Assistance Manual, the Clinical Quality Management Policy Clarification Notice (PCN) #15-02, other HRSA HAB guidance documents, local Service Standards, and Ways to Best Meet Needs (Directives) as defined by the Central Florida HIV/AIDS Planning Council.