Clinical Quality Management Program

Quality Management Program Mission

To ensure equitable access to comprehensive, high-quality care and support services for people living with HIV served by Miracle of Love Inc.

  • Ensuring adherence to clinical guidelines and Standards of Care
  • Maximizing collaboration and coordination of service providers to enhance access
  • Promoting partnerships of clients and providers that are respectful and promote client self-determination
  • Providing services that are culturally appropriate and focused on individual client need
  • Maximizing the efficient use of resources to provide cost-effective services

The Quality Management Program at Miracle of Love (MOL) is based on HRSA Quality Technical Assistance Manual, the Clinical Quality Management Policy Clarification Notice (PCN) #15-02, other HRSA HAB guidance documents, local Service Standards, and Ways to Best Meet Needs (Directives) as defined by the Central Florida HIV/AIDS Planning Council.